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Outsourcing Your IT Support Should be Seamless
Don’t let IT issues kill business productivity
We keep your systems running quietly in the background
— so your team can get back to work.
Ready to Outsource your IT but not sure where to start?
Gone are the days of lengthy contracts with helpdesk never returning your calls and engineers who don’t care asking you to reboot thinking that will resolve the problem.
Entering Bridgecare Support our approach put your business needs front and centre and deliver.
Onboarding in 48 hours.
94% of tickets resolved same-day.
No jargon. No drama. Just great support.
Common pain points
WE HELP
“Our IT guy’s on holiday and no one can unlock accounts”
We help office managers who've inherited IT alongside their actual jobs.
"We keep getting bounce-backs and no one knows why."
We support operations directors who are tired of fielding IT complaints from the team.
"Our systems haven’t been audited since we moved offices."
We assist business owners who feel like IT is a cost sink rather than a growth enabler.
Common pain points
“Our IT guy’s on holiday and no one can unlock accounts”
"We keep getting bounce-backs and no one knows why."
"Our systems haven’t been audited since we moved offices."
WE HELP
We help office managers who've inherited IT alongside their actual jobs.
We support operations directors who are tired of fielding IT complaints from the team.
We assist business owners who feel like IT is a cost sink rather than a growth enabler.
The True Cost Of Bad IT Support
Lost Time
For a 20-user firm, even 10 minutes a day of downtime per user adds up to 66 hours/month lost.
Security Risks
Poor patching or missed updates expose firms to ransomware, breaches, and reputational damage.
Missed Opportunities
Missed opportunities to improve productivity through better tools (Teams, M365, automation) result in hidden costs.
Why Bridgehampton?
Rapid Response Times
Our team aim to respond to new support requests within 10 minutes or less.
Microsoft 365 Experts
We know what we are good at and stick to it like glue.
94% First Time Fix Guaranteed
A Proven and SLA backed 94% fix guarantee.
Simple Approach
No unnecessary complexity - just straightforward solutions. A simple model to Support
Fully Managed Vs Co-Managed
what's the difference?
Fully Managed
Ideal when you don’t have any internal IT support. We handle everything: onboarding, patching, escalation, strategy, even third-party vendors.
Co-Managed
Co-managed works best when you have a tech person or small IT team that needs backup — or help scaling support. This structure keeps your internal IT focused on strategy while we handle the day-to-day issues.
SIGNS YOU'VE OUTGROW YOUR PROVIDER
Slow Response to phone and tickets
Finger pointing / blame game
You’re constantly chasing your provider for updates
No proactive roadmap or guidance is being offered
Their support team doesn’t understand your apps or workflows
You're patching systems yourself
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